Supervisory Skills for New Supervisors® - 1 Day Training in Chicago, IL
Description
Duration: 8 hours (including breaks) | Format: In-person / In-house / Online / Hybrid Certification: Course Completion Certification | Credits: 8 CEUs/CPDs/PDUs
Overview
This practical one-day program equips new supervisors with the essential skills required to manage daily operations, coordinate teams, maintain productivity, and achieve workplace objectives. Participants will learn how to balance operational demands with people management responsibilities while building confidence, consistency, and accountability in their supervisory role.
What This Program Achieves
Effective supervision is critical to maintaining productivity, consistency, and employee engagement. This program helps participants develop the practical mindset and capabilities needed to successfully navigate the challenges of frontline leadership. Through interactive discussions, workplace scenarios, and hands-on activities, participants will strengthen their ability to influence others, build trust, respond to day-to-day operational challenges, and contribute to a positive workplace culture. The program focuses on turning supervisors into proactive leaders who can support organizational goals, improve team effectiveness, and create an environment where both people and performance can thrive.
Learning Outcomes
By the end of the program, participants will be able to:
Understand the core responsibilities of a supervisor
Manage daily operations and workflow effectively
Build productive working relationships with team members
Conduct effective shift handovers and team briefings
Monitor performance and address issues promptly
Apply coaching techniques to improve employee performance
Manage workplace challenges and difficult behaviours
Lead teams through change and operational demands
Promote accountability, quality, and workplace standards
Training Methodology
Interactive Discussions
Practical Workplace Scenarios
Group Activities
Role Plays
Case Studies
Self-Assessments
Action Planning Exercises
Target Audience
New Supervisors
Frontline Leaders
Team Leaders
Shift Supervisors
Production Supervisors
Employees preparing for supervisory roles
Note: The training schedule includes two 15-minute coffee breaks and one 30-minute lunch break
Technical Requirements:
For live virtual training:
Notebook, Pen
Good Internet Speed
Laptop or tablet with audio/video capabilities
Course Completion Certificates with credits will be offered by Wisdom Hub after the successful completion of the training.
Why This Course?
Unlike traditional leadership programs, this course focuses on the practical realities of supervision - managing operations, coordinating people, maintaining standards, and addressing workplace challenges. Participants leave with tools and techniques they can immediately apply in their day-to-day supervisory responsibilities.
Enquire now at info@wisdomhubglobal.com for scheduling details and group discounts.
Let’s build confident, capable leaders who drive team performance and organizational success.
Whether you're developing a small group of emerging supervisors or equipping a large cohort of new managers, Wisdom Hub delivers practical frameworks, real-world application, and measurable impact-bringing wisdom beyond knowledge to every learning experience.
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FAQs
- 1. Who is this training for?
This training is designed for first-time supervisors, newly promoted managers, team leaders, and aspiring professionals who want to build essential leadership and people management skills.
- 2. Why Choose Wisdom Hub?
At Wisdom Hub, we believe in sharing wisdom that lasts beyond the training room What sets us apart is our guided, hands-on approach led by experienced holistic practitioners who embody what they teach. We focus on deep, practical integration—so your team doesn't just learn new skills, they live them
- 3. How long is the training?
t’s an 8-hour program delivered in one day, including a 1-hour break for lunch and tea. We can also split it into two half-day sessions if preferred.
- 4. Can we customize the training?
Yes. We can tailor course and deliver the workshop to your organizational needs.
- 5. What outcomes can we expect?
You can expect stronger leadership capability, improved communication, better delegation and accountability, enhanced team engagement, and more effective performance management across your teams.
- 6. Do you provide certification?
Yes. All participants will receive a certificate of completion and 8 CEU/CPD/PDU credits that will help to maintain licensure or registration.
- 7. Is follow-up support available?
Yes. Optional follow-up offerings include reflection sessions, group integration circles, coaching support to help participants apply and sustain what they’ve learned beyond the training day.
- 8. Will lunch and beverages be provided?
Yes, lunch and light beverages will be provided. Participants with specific dietary requirements are requested to inform us in advance.
- 9. Is there a discount for multiple registrations?
Yes. An additional discount is available for registrations of three or more participants. For More Information & Registration .Please contact us at info@wisdomhubglobal.com
- 10. What is the refund and rescheduling policy?
Refund requests must be submitted at least 7 days before the event start date to be eligible for a full refund. If you are unable to attend, you may request to reschedule your session up to 5 days prior to the training date, subject to availability.
Agenda
Module 1: The Supervisor's Role in Operational Success
⦁ Understanding the responsibilities of a supervisor ⦁ Balancing people, productivity, and quality ⦁ Setting expectations and workplace standards ⦁ Leading by example ⦁ Building credibility and trust with team members
Module 2: Planning, Organising and Coordinating Work
⦁ Daily work planning techniques ⦁ Managing priorities and deadlines ⦁ Allocating resources effectively ⦁ Conducting productive team briefings ⦁ Shift handover best practices
Module 3: Coaching Employees for Better Performance
⦁ Identifying performance gaps ⦁ Coaching versus directing ⦁ Conducting effective one-on-one conversations ⦁ Providing constructive feedback ⦁ Encouraging employee development
Module 4: Managing Difficult Behaviours and Workplace Issues
⦁ Addressing attendance and punctuality issues ⦁ Managing attitude and behavioural concerns ⦁ Handling resistance and non-compliance ⦁ Maintaining professionalism during challenging conversations ⦁ Documentation essentials for supervisors
Module 5: Team Collaboration and Workplace Relationships
⦁ Building teamwork across departments ⦁ Managing workplace diversity ⦁ Strengthening trust and cooperation ⦁ Encouraging accountability within teams ⦁ Resolving day-to-day team tensions
Module 6: Leading Through Change and Continuous Improvement
⦁ Understanding the supervisor's role during change ⦁ Communicating change effectively ⦁ Overcoming employee resistance ⦁ Encouraging innovation and problem-solving ⦁ Supporting continuous improvement initiatives
Module 7: Supervisory Leadership Action Plan
⦁ Developing personal leadership strengths ⦁ Identifying key improvement areas ⦁ Creating a 90-day supervisory action plan ⦁ Setting goals for team success ⦁ Personal Commitment Exercise
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