Supporting staff to deliver equitable and inclusive care to culturally and linguistically diverse consumers and communities.

Western Australia enjoys one of the most culturally diverse populations in Australia. To assist healthcare workers and providers deliver services that are equitable, the Health Consumers’ Council has developed this workshop to enable health workers to provide culturally inclusive services that support patient-centered care.

This workshop is aimed at clinicians such as nurses, nurse coordinators and allied health professionals as well as other healthcare workers such as administration and support staff and it may also be of interest to consumer representatives.

WORKSHOP CONTENT:

Recognise potential barriers people may have in accessing health services
Increase understanding of cultural competency
Increase awareness of own culture and attitude towards cultural difference
Understand unconscious bias and it's impact
Gain knowledge and sensitivity of different cultural practice
Explore ability to use cross-cultural skills
Discuss strategies to increase service accessibility
Deliberate strategies to deliver a culturally competent service

This session will be presented by Louise Ford and Leila Esmailzada from Health Consumers' Council WA

If you have any questions about this session, contact engagement@hconc.org.au

Health Consumers' Council WA was established in 1994 as an independent voice for consumers and the community on all issues to do with health and healthcare.

HCCWA receives funding from the WA Department of Health to support this workshop.

Contact the host of Supporting Cultural Diversity in Healthcare - In person

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