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Supporting Cultural Diversity in Healthcare - In person

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Health Consumers' Council WA
Mount Lawley WA, Australia
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Wed, 28 Oct, 10am - 2pm AWST

Description

Supporting staff to deliver equitable and inclusive care to culturally and linguistically diverse consumers and communities.

Western Australia enjoys one of the most culturally diverse populations in Australia. To assist healthcare workers and providers deliver services that are equitable, the Health Consumers’ Council has developed this workshop to enable health workers to provide culturally inclusive services that support patient-centered care.  

This workshop is aimed at clinicians such as nurses, nurse coordinators and allied health professionals as well as other healthcare workers such as administration and support staff and it may also be of interest to consumer representatives. 

WORKSHOP CONTENT:

  • Recognise potential barriers people may have in accessing health services

  • Increase understanding of cultural competency

  • Increase awareness of own culture and attitude towards cultural difference

  • Understand unconscious bias and it's impact

  • Gain knowledge and sensitivity of different cultural practice

  • Explore ability to use cross-cultural skills

  • Discuss strategies to increase service accessibility

  • Deliberate strategies to deliver a culturally competent service

This session will be presented by Louise Ford and Leila Esmailzada from Health Consumers' Council WA

If you have any questions about this session, contact engagement@hconc.org.au

Health Consumers' Council WA was established in 1994 as an independent voice for consumers and the community on all issues to do with health and healthcare. 

HCCWA receives funding from the WA Department of Health to support this workshop.

FAQs

  • Parking

    Limited free parking is available at the HCCWA offices. If this parking is full, free parking is available on West Parade or other close side streets. We recommend carpooling when possible.

  • Public transport

    HCCWA is a short 7-minute walk from both East Perth train station and Mount Lawley train station.

    There is a bus stop just outside the office which stops for Buses 40, 41, 42, 43

  • Food and drink

    We will serve a light lunch, please let us know if you have any dietary requirements.

    We have tea, coffee, milo and water available during the workshop.

    There are 2 coffee shops very close by.

  • Accessibility

    If you have any accessibility needs, or if there is anything we can do to make your time with us better, please let us know.

  • Important information

    This workshop is often oversubscribed and we run a waitlist.

    This episode of the training is run as part of our contract with the Department of Health. As a result of this, priority will be given to health staff.

    If you are unable to attend the workshop, please contact us to cancel your ticket. Although this workshop is offered without a charge, it is not cost free and as a small not for profit, we do not want to spend funding unnecessarily. Cancelling gives us the chance to offer the ticket to others, to ensure we don't over cater and to save printing costs.

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Health Consumers' Council WA
Mount Lawley WA, Australia