Many people have started using these tools in their daily work, whether for emails, content, or routine tasks. But after a while, a common issue appears: The results are inconsistent. Sometimes it works well, but other times the output feels too generic, off-target, or not quite usable, which ends up taking more time to fix.

In most cases, the problem is not the tool, but how the instructions are given. Small differences in clarity and structure can make a big impact on the outcome. Without a clear approach, it quickly turns into trial and error and leaving you unsure how to get consistent, reliable results.

This workshop helps you solve that by introducing a simple, structured way to give instructions. You will learn how to get outputs that are more accurate, relevant, and aligned with your needs, so you can use these tools with more confidence in your day-to-day work.

What You Will Learn

How AI interprets your instructions
Understand why clarity matters and how better inputs lead to better outputs.
Why prompts fail (and how to fix them)
Identify common mistakes and improve them quickly.
The CO-STAR Prompt Framework
Structure effective prompts using: Context, Objective, Style, Tone, Audience, Response.
How to refine outputs step-by-step
Learn how to refine and adjust without having to start from scratch.
Controlling tone and consistency
Make sure the output sounds right for your brand and purpose.

Who Is This Workshop For?

Users getting inconsistent results: You have tried using these tools, but the output is not always reliable or usable.
Professionals working with content or communication: You use it for writing, emails, or messaging and want better, more polished results.
Teams wanting consistency: You want everyone to use the same approach so outputs are aligned and professional.

What to Bring

Laptop
Previous prompts (If any): Examples of prompts you have tried so we can review and improve them together.
Work examples: Real tasks from your daily work such as emails, reports, content drafts, or customer responses.

Outputs

Structured prompt framework: A simple and repeatable structure that helps you write clearer and more effective instructions.
Improved prompts: Refined versions of your existing prompts that produce better, more consistent results.
Custom prompt library: A personalised collection of ready-to-use prompts tailored to your own work and needs.

About the AI for SMEs Workshop Series

This workshop is part of the AI for SMEs Series, a step-by-step program that helps small and medium-sized businesses adopt AI practically, at scale, and sustainably.

Powered by a strong collaboration between Platform, WA AI Hub, and CX Insight, It combines technology, real-world implementation, and business strategy in one complete learning experience.

Instead of just learning concepts, participants get hands-on guidance, proven use cases, and direct insights from practitioners. This ensures that AI is not only understood but also applied effectively in everyday business operations.

Workshop Flow:

Your First AI Assistant
Talk to AI Like a Pro ← You Are Here: You are now refining how you work with AI, improving quality, consistency, and control.
AI Health Check
AI Marketing on a Shoestring
AI Workflows & Automation
AI Safety & Responsibility
AI Service Desk
AI-Powered Insights

Refund and Cancellation Policy

Participant cancellation windows

14 or more calendar days before the scheduled session: Transfer to another available WA AI Hub session or course credit, less any non-recoverable third-party platform fee. Refunds may be offered less an administration fee at WA AI Hub’s discretion.

7-13 calendar days before the scheduled session: Transfer or credit only, subject to availability. No cash refund for change-of-mind cancellation.

Less than 7 calendar days before the scheduled session: No refund, no credit and no transfer for change-of-mind cancellation. WA AI Hub may consider exceptional circumstances at its discretion.

No-show or partial attendance: No refund, no credit and no transfer, except where required by Australian Consumer Law.

Substitutions

Participant substitutions are allowed up to 24 hours before the session if the substitute meets eligibility requirements and WA AI Hub receives the updated attendee details in writing.

Organiser cancellation, rescheduling or major change

If WA AI Hub cancels a session, cannot deliver the session, or makes a major change to the time, delivery mode or core advertised content, participants will be offered a reasonable remedy such as transfer, credit or refund, consistent with Australian Consumer Law.

Australian Consumer Law statement

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. If a service fails to meet a consumer guarantee, participants may be entitled to a remedy depending on the circumstances. This policy does not limit those rights.

Platform fees

Ticketing platform fees and payment processing fees may be non-refundable where those fees are charged and retained by the platform, except where law or the relevant platform rules require otherwise.

How to request a cancellation, transfer or remedy

Email Junita junita@wahub.ai (08) 6156 4865 with the participant name, session title, booking reference, requested outcome and reason for the request.

Recommended acceptance wording

By registering, participants acknowledge the refund and cancellation policy and understand that statutory rights under Australian Consumer Law continue to apply.

Contact the host of Talk to AI Like a Pro: Prompts That Actually Work