Welcome to the Official Launch of The CALMER® Approach

The CALMER Approach Limited is proud to announce the official launch of The CALMER® Approach.

Advancing the Understanding of Human Behaviour
Practical, foundational knowledge for everyone, everywhere.
Behaviour is part of being human. But how well do we understand it?

About The CALMER® Approach

The CALMER® Approach journey began in 2018, driven by a desire to rethink how human behaviour is understood, particularly within disability support.
Through a process of knowledge translation, CALMER evolved into a practical, evidence-informed neuro-behavioural practice and training framework, taking its current form in 2022.
Since then, CALMER has been shared through professional learning, training, national and international conferences, and applied across homes, schools, day programs and disability support services.
Since 2023, CALMER has also served as the foundational practice framework for The CALMER Approach Limited, an Australian not-for-profit and NDIS-registered provider delivering specialist behaviour support and other disability services.

Now, we are pleased to invite you to celebrate its official launch.

What is The CALMER® Approach?

The CALMER® Approach is an integrated, evidence-informed neuro-behavioural model, practice and training framework that builds knowledge and capacity to understand how human behaviour emerges within its context.
Drawing on neuroscience and behavioural science, CALMER explores how interconnected brain functions, emotions, experiences and environments influence behaviour.
Everyone has CALMER, yet each person's CALMER is unique to them.
Central to CALMER is the understanding that everyone needs to be safe and feel safe, connected, heard and understood with empathy and authenticity.
CALMER is not a behaviour management approach. It promotes curiosity, shared understanding, environmental adaptation and capacity building.

The environment is the focus of change. The person's capacity is the focus of support.

Who is CALMER For?

Everyone is welcome!

Although CALMER originated in disability support, its foundational knowledge is relevant across the lifespan and different sectors.
Whether you are a person with disability, family member, educator, support worker, health professional, practitioner, manager or simply interested in human behaviour, CALMER offers knowledge that can be adapted to different people, roles and contexts.
Understanding human behaviour is everyone's business, because behaviour is part of being human.

What Will We Share at the Official Launch?

Join us as we introduce and celebrate CALMER's journey, achievements and milestones:

The CALMER® Model — what it is and what it means in practice.
The CALMER® Practice Framework — translating understanding into practical, accessible and co-designed support.
The CALMER® Training — building knowledge and capacity across people, roles, services and sectors.
The CALMER® Journey — from its beginnings in 2018 to its development, applications and future direction.

We will also explore why the same behaviour can have different reasons, and why understanding the context matters.

The CALMER Journey So Far

CALMER has been shared through national and international conferences, including ASID, AASE, PESI, IDC, First Nations NDIS and NDS events.
Its professional engagement also includes webinars, training and publications, including:
Webinar with the Alliance Against Seclusion & Restraint
Community Care Review — October 2025

The CALMER® Approach has also been providing professional training since 2022, supporting the translation of evidence-informed knowledge into everyday practice.

What people are saying

“We see this training as a significant milestone in our focus to continuously improve the quality of supports delivered to participants”.
NDIS Provider

“I learned valuable insights that continue to shape both my personal and professional life”.
Obinna, Support Worker

“What I really valued was how this approach drew upon multiple theories and brought together a practical framework to be utilised in practice”.

Alicia, Senior Behaviour Support Practitioner / Social Worker

“The CALMER Approach needs to be at the foundation of organizational structure and operations. I work in a school, and this approach should be implemented in all schools to ensure the wellbeing of our students and staff, and can even be useful when interacting with parents”.
Heather, School Counsellor

The CALMER Approach Limited

The CALMER Approach Limited is an Australian not-for-profit, NDIS-registered provider applying The CALMER® Approach framework through its services,

The CALMER Approach Official Launch

Advancing the Understanding of Human Behaviour.

Everyone is welcome, everywhere.

The sessions will be facilitated by the founders of the CALMER Approach, Francisco and Amy with over 25 years of experience contributing to meaningful changes in the sector.

Meet Your Hosts:

Francisco de Paula is a Neurobehavioural Support Practitioner and the Director of The Calmer Approach Limited. He is a NDIS Advanced Behaviour Support Practitioner. He has been working as practitioner since 2011. He completed his B.Ed (Habilitation) at Australia Catholic University in 2005. Francisco continues committed with ongoing professional development, seeking best practice in supporting quality of life. He completed his longitudinal Positive Behaviour Support training with the Institute of Applied Behaviour Analysis (IABA), NMT, Polyvagal Informed Practice, CPS and more. Francisco has been presenting The CALMER® Approach model at national and international conferences including ASID, AASE and more as he has continued to pursue his passion for closing the gap between theory and practice in positive behaviour support.

Amy de Paula is an Occupational Therapist who has been working in community disability settings for over twenty years. With a passion for meaningful engagement and co-design, she loves anything that leads to people having autonomy and participation in their lives. Amy is also an experienced leader and educator in disability and health sectors.

The CALMER® Approach model has been developed by Francisco and Amy out of a passion for evidence-informed practice and a desire to embed co-design in practice for meaningful impact into everyday Positive Behaviour Support practice.

Want to Learn More or Bring CALMER® to Your Team?

Notes: We aim to make our sessions financially accessible to everyone. Please contact us if cost is a barrier. Custom sessions can be tailored for groups—reach out to us at: info@calmerapproach.com.au

Your privacy

We respect your privacy. Your contact details are collected for the purpose of registering you for and providing access to this webinar.

During registration, you can choose whether you would like to join our mailing list and receive further information from The CALMER Approach Limited.

Joining our mailing list is optional and will not affect your access to the webinar.

Contact the host of The CALMER® Approach: Official Launch

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