The Global Premiere of Successful Change Communication by Rachel Miller

Join us in June for an exclusive global online event with internationally recognised internal communication expert Rachel Miller as we mark the release of her new book, Successful Change Communication: How to Inform, Involve and Inspire Employees.

Hosted by the Centre for Strategic Communication Excellence, this special session marks the global premiere of Rachel’s second book and follows the success of her acclaimed first publication, Internal Communication Strategy.

Change communication has never mattered more.

From restructures and leadership transitions to AI, hybrid work, transformation programs and organisational uncertainty, communication professionals are increasingly expected to help leaders guide people through complexity with clarity and care.

Yet communication is still too often treated as an activity that supports change, rather than one of the conditions that determines whether change succeeds.

In Successful Change Communication, Rachel Miller reframes change communication as a strategic leadership discipline — one grounded in insight, trust, employee experience and organisational alignment. Drawing on more than 20 years of experience, global case studies and practical frameworks, the book provides communication professionals and leaders with a clear roadmap for navigating change with confidence.

During this live conversation, Rachel will explore:

Why communication failures often begin long before implementation starts
What employees need from leaders during periods of uncertainty and change
How to create communication that informs, involves and inspires — not just broadcasts
The role of trust, transparency and employee voice during transformation
How communication professionals can elevate their influence during organisational change
Practical tools and frameworks from the book you can apply immediately

This session will explore the growing expectations being placed on communication professionals during periods of change and what it takes to respond strategically.

As part of the session, attendees will also have the opportunity to submit questions in advance for Rachel to answer during the live session.

All registered participants will receive:

Access to the live webinar
The session recording if you can’t attend live
An exclusive 25% discount code for both of Rachel's books: Internal Communication Strategy and Successful Change Communication

Additional value for CSCE members

CSCE members will also receive:

Detailed session notes and key insights
An exclusive Change Communication Conversation Guide developed by the Centre for Strategic Communication Excellence, featuring practical leadership conversation prompts, stakeholder discussion questions and communication checklists to support leaders and communication professionals during periods of organisational change

Not a CSCE member yet? Discover the benefits of membership and join for as little as AUD $28 per month.

About Successful Change Communication

Successful Change Communication: How to Inform, Involve and Inspire Employees equips communication and HR professionals with practical guidance for communicating during restructures, leadership transitions, rebrands, AI-driven transformation and organisational uncertainty. Structured around the lifecycle of change, the book explores how to prepare, communicate, review and evaluate communication throughout periods of transformation.

About Rachel Miller

Rachel Miller is an internationally recognised authority on internal communication and founder of All Things IC. A former journalist with more than 20 years’ experience in the profession, she advises organisations around the world and is a Fellow of both the Institute of Internal Communication and the Chartered Institute of Public Relations. Rachel is a keynote speaker, podcast host and author of Internal Communication Strategy and Successful Change Communication.

About Your Host Sia Papageorgiou

Sia Papageorgiou FRSA, FCSCE, SCMP is co-founder of the Centre for Strategic Communication Excellence and one of the world’s most awarded strategic communication professionals. She is recognised globally for her work advancing professional standards, strategic communication capability and certification within the communication profession

“A must-read for anyone who knows that people don't resist change, they resist being excluded from it.” — Sia Papageorgiou

Register now to secure your place for this exclusive global premiere event.

Who should attend?

This event is for communication professionals, people leaders, HR practitioners, change specialists and business leaders navigating organisational change.

Whether you’re leading transformation, supporting employees through uncertainty, advising senior leaders or trying to improve how change is communicated inside your organisation, you’ll gain practical insights, real-world examples and strategic guidance to help communication become a stronger driver of trust, understanding and employee involvement during change.

Contact the host of The Global Premiere of Successful Change Communication by Rachel Miller