The Manage Group "Sprains, Strains and other Claims" Series proudly sponsored by TBI Health.

In these three webinars we cover the things you need to know to maximise your returns on your ACC Levies and Experience Rating.  Specifically we go through:

1. Maximising Experience Rating Discounts
2. Challenging Claims - Learnings from Formal Reviews
3. Transitioning into the Accredited Employer Programme (AEP)

We have chosen the three topics because this is where we get the most enquiries, and we arguably spend most of our time with clients.  

When you register you will get access to all three webinars.  

Check out the speaker profile at the bottom.

Webinar 1: Maximising Experience Rating Discounts (ON DEMAND)

7 September @ 8:30am. We have recorded this webinar and is available on demand. 

In this, the first of the series, we share with you how to maximise your return in the Experience Rating scheme.

• Processes you should have in place
• Data you should be using to make decisions
• How to triage claims
• Linking to ACC funding to pay for things
• And much more

Presented by Sue Walton - GM Manage Group; Rachel Lilley - National Vocational Services Manager TBI Health; Martin Wouters - MD Manage Group

Webinar 2: Challenging Claims - Learnings from Formal Reviews (ON DEMAND)

5 October @ 8:30am.  We have recorded this webinar and is available on demand.

In this webinar we cover our learnings from challenging claims with ACC.  These typically go to Formal Review (sits below District Court level) and ACC in most cases use external Council.  

The types of scenarios we cover include health issues impacting rehab (i.e. morbid obesity); reaggravations; repetitive strain injuries; fictitious claims; and ACC not following due process / legislation.

• Explain the Review Process
• Share gaps in ACC's processes
• Work through Case Studies

Presented by Sue Walton - GM Manage Group; Martin Wouters - MD Manage Group

Webinar 3: Transitioning into the ACC Accredited Employer Programme

2 November @ 8:30am.  The last of the series covers what is involved in moving into the Accredited Employer Programme (AEP).  Martin interviews Craig Furness, Head of Gallagher Bassett who are a Third Party Administrator (TPA).  Martin also draws input from Rachel Lilley from TBI Health, who provide Allied Health Services to Gallagher Bassett and other TPA's and companies who self-insurance.

• Is it worth it - what is the risk?
• What are ACC's Expectations
• Things to Consider
• When it isn't Suitable
• What are Third Party Administration (TPA) companies
  

Presented by Martin Wouters - MD Manage Group who will interview Craig Furness - CEO Gallagher Bassett and Rachel Lilley - National Vocational Services Manager TBI Health.

Speaker Profiles

Craig Furness - CEO @ Gallagher Bassett

Craig has over 28 years’ experience in Senior Management positions, including working for AXA, Colonial Mutual, Marsh/Mercer, Sovereign and serving as CEO of Cosignia for 8 years. When Gallagher Bassett acquired Cosignia in 2015, Craig moved into the role of CEO. Under his leadership, Gallagher Bassett has expanded rapidly to become the leading Third Party Administrator in New Zealand, operating in the areas of Personal Injury claims management, Life and Health, General Insurance, and Occupational Health. Craig’s specialist skills include a focus on strategy and growth, expertise in claims and policy management, quality assurance and service excellence. Under his leadership GB in New Zealand has tripled in size in under six years resulting in GB being acknowledged as the leading multi–disciplinary TPA in New Zealand specialising in support for employers participating in the ACC Accredited Employer Programme for both work and non-work injuries.

Rachel Lilley - National Vocational Services Manager @ TBI Health

Rachel is the manager of TBI Health’s Vocational Services. She worked in the area of musculoskeletal physiotherapy for some years before making a shift into Occupational Health physiotherapy in the early 2000s. Rachel completed a postgraduate certificate in Physiotherapy (endorsed in Occupational Health) in 2007 and has been working in this field since then. Rachel is currently chairperson of the Occupational Health Physiotherapy Group and represents this group on the HASANZ (Health and Safety Association of New Zealand) leadership committee.

Sue Walton - General Manager @ Manage Group

Sue comes from ACC where her last role was as Relationship Manager looking after both employers and intermediaries… like us at Manage Group. At Manage Group, aside from being GM, Sue looks after the ACC division covering both ACC Levy Risk and Claims. Her experience and knowledge in this space is invaluable. Sue understands how important your business is to you and that dealing with a Government Department (Crown Agency) can be very frustrating to say the least. Sue spends a fair bit of time challenging workplace claims to have them removed from her client’s profile. These typically end up at Review where we argue with ACC external lawyers. Needless to say, the learnings obtained from this is worth sharing.

Martin Wouters - Managing Director @ Manage Group

Martin has delivered 100's of presentations, seminars and webinars over the last 10 years covering Government Compliance risk - Worksafe and ACC. Martin and Manage Group are fully focused on the employer and making sure they are treated fairly and equitably. ACC Claims are no exception. Government compliance isn't exactly the world's sexiest topic, so Martin injects humour, enthusiasm and plenty of stories into his presentations.