Who is this masterclass for?

This masterclass is designed for team leads and people managers who want to improve their ability to navigate difficult conversations effectively.

What is this masterclass about?

Difficult conversations are an inevitable part of leadership—whether it’s giving tough feedback, addressing conflict, or navigating sensitive topics. Yet, many leaders struggle with these discussions, fearing tension, misinterpretation, or damaging relationships.

In this 90-minute live virtual session, you will gain practical tools to approach challenging conversations with empathy, clarity, and confidence. You’ll learn how to stay composed, actively listen, and deliver messages that drive understanding and action.

What will you learn?

In this masterclass, you will:
✔ Understand the dynamics of challenging conversations.
✔ Practice active listening skills to build rapport and trust.
✔ Hone your ability to deliver constructive feedback with clarity and sensitivity.

Session format & expectations

Format: Live virtual session on Microsoft Teams
Group Size: 6–12 participants for an intimate, interactive experience
Language: English
Engagement: This is a highly interactive session, including breakout room discussions and reflection exercises. Participants should ensure they can be fully present, with no distractions or competing commitments.

This masterclass is led by Ann de Passos and Ramona Fellermeier.

For any questions about this masterclass, please reach out to Ramona (ramona@curaspaces.com).