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    Visitor Experience Training - Lunch & Learn

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    Event description

    Delivered by local industry experts the workshop will be aimed at enhancing visitor experiences in the Margaret River Region. This lunch and learn session will cover the following topics; 

    • Creating a welcoming environment to enhance visitor experience
    • Communicating effectively with visitors 
    • Providing local knowledge & knowing your resources
    • Tourism highlights, places of interest
    • Access & Inclusion

    MRBTA’s Industry Development Manager will provide an overview of tools and resources available to help you and your team welcome & service visitors to the region.

    Advocacy WA will be presenting on access and inclusion and how to have inclusive customer conversations. 

    Attendees will receive a certificate of participation and a pdf with references and local information

    Light lunch included in ticket. 

    For all inquiries, please contact admin@mrcci.com.au


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