Join us for the 'Tropical North Queensland Welcomes You' in-person workshop and take your guest hosting skills to the next level! Spaces are limited – register now to secure your spot!

Workshop Details

Date: Monday 24 March 2025
Location: Oaks Port Douglas, 87-109 Port Douglas Road, Port Douglas
Time: 2pm to 4pm – please arrive by 1.45pm and enjoy a complimentary tea or coffee before we get started at 2pm.
Cost: Workshop is FREE to attend. Registration is essential with limited spaces available.

What you'll gain by attending this workshop:

Destination Pride – Discover what makes our region unique and learn how to share it with pride.
Guest Mindset – Understand guest expectations and how to exceed them.
Meeting Guest Needs – Create tailored itineraries that cater to different guest needs.
Storytelling – Learn tips to craft and tailor for different guests.

We recommend, where possible, industry complete the online Tropical North Queensland Welcomes You program before attending the in-person workshop.

Who should attend?
Businesses and volunteers that welcome and host guests, such as hotels, venues, transport, tours, events, attractions, retail and hospitality. Nominate a staff member to attend and bring back valuable insights to your team.

Workshop Presenters

Jayne Jennings
Jayne has over 30 years of experience in local government, and national and regional tourism organisations with a focus on delivering projects to assist the tourism industry to achieve its goals. Jayne’s depth of tourism experience covers Australia and New Zealand where she has been responsible for developing strategic tourism plans, industry capacity building initiatives and facilitating product development opportunities.

Linda Tillman
Linda has over 20 years of extensive experience in holistic regional tourism planning and activation and strong connections and understanding of regional communities. She is a regional tourism and event strategist and practitioner boasting expertise covering all facets of the industry – strategic planning, product and experience development, destination marketing and branding, industry development and experience design and capability building.

The Queensland Welcomes You Initiative is proudly funded by the Queensland Government and delivered by the Queensland Regional Tourism Network.

For further information on the initiative visit www.qld.gov.au/qldwelcomesyou