Online Event
While Humanitix works hard to ensure reliable email delivery, sometimes messages may be mistakenly filtered, especially by large organisations, schools, or government departments with strict email settings. In some cases, emails may also end up in your spam or junk folder.
To ensure you receive your ticket and event information, please check your junk or spam folder. If you find our email there, mark messages from campaigns@humanitix.com as a safe sender in your email settings.
If you're purchasing tickets using a work or school email address, you may need to share the following details with your IT department to help ensure delivery:
The sending email address is campaigns@humanitix.com.
The email domain is email-campaigns.humanitix.com.
The IP addresses used are 198.244.54.51 and 159.135.226.224.
Adding these to your organisation’s email allowlist will help avoid any future issues.
