Understanding Risk Management

Date: Monday 17 October 2025
Time: 1:00 PM – 4:00 PM (AEDT)
Delivery: Live, Facilitator-Led Virtual Workshop via Zoom

Workshop Description

This virtual, facilitator-led workshop provides employees, employers, and managers with essential skills to navigate risk management and ensure regulatory compliance within NDIS frameworks.

The latest NDIS Commission report (April–June 2024) highlights a 9% rise in complaints, a 21% increase in worker exclusions, and over 500 compliance and enforcement actions—underscoring the urgent need for stronger safeguarding measures.

Through real-life scenarios, case studies, and interactive activities, participants will learn how to identify, assess, and mitigate risks. The workshop fosters a risk-aware culture that enhances safety, service quality, and compliance. Participants will leave with practical tools and strategies to align workplace practices with NDIS regulatory requirements and support better outcomes for people with disability.

Why You Should Attend

This workshop is the first step in your professional learning journey. NDS offers a range of high-quality training and resources to support your development. Aligned with our commitment to future-focused learning, this session equips you with essential skills to manage risk effectively, uphold the rights and safety of people with disability, and strengthen service delivery.

Learning Objectives & Key Areas Covered

Define organisational risk in the context of the NDIS
Understand risk within a disability-specific clinical governance framework
Apply NDIS Practice Standards and Quality Indicators to daily service delivery
Recognise how quality approaches improve outcomes for participants
Understand the role of risk management in increasing safety and wellbeing
Explore different types of risk assessments
Learn how client risk conversations promote safety and person-centred care

Who Should Attend?

This workshop is ideal for:

Managers
Team Leaders
Frontline Workers
Disability Support Providers
Compliance Officers

Meet Your Trainer:

Sharon Paley is a professional with over 40 years of experience in the disability sector, specialising in organisational risk management and risk assessments. Her expertise in safeguarding and evidence-based practice supports the development of effective strategies to reduce risk and improve safety and wellbeing for people with disability.

Sharon is passionate about enhancing service delivery and outcomes through proactive risk management and fostering a culture of continuous improvement.

Please note tickets are not to be shared - one ticket per attendee.
If you have any questions please contact the Learn and Develop team at learnanddevelop@nds.org.au.