In this workshop, we will explore how Chat GPT can add value to your business operations while saving you time. You will learn how to use Chat GPT for three practical tasks: automating responses to frequently asked questions from customers, streamline the creation of social media and blog posts and efficiently sort through customer reviews for useful insights.

Participants will leave the workshop with skills they can immediately apply to enhance their business communications.

This workshop will cover:

Intro to Chat GPT and AI: Understand what Chat GPT is and why AI is a game-changer for small businesses.
Automate Email Responses: Introduction on how to set up Chat GPT for email automation, so you can answer customer enquiries instantly and never miss a lead.
Boost Customer Service: Overview of how ChatGPT can serve as a 24/7 customer service representative, handling common queries and freeing up human staff for more complex issues.
Content Creation for Social Media: Tips on how to use Chat GPT to draft engaging posts and responses, making your social media platforms more dynamic and interactive.
Monitoring & Tweaking: Discover how to measure the effectiveness of Chat GPT in your operations and how to fine-tune the AI for better performance.

By the end of the workshop participants will understand how to integrate Chat GPT into various aspects of their business and be equipped with tools to improve customer interaction, speed up response times and boost online engagement with the assistance of AI.

Presented by: Natasha Richards.

Natasha Richards has over 15 years in information and communications technology, specialising in ERP systems management, personnel leadership and optimising business processes within mining, government and manufacturing organisations. In addition to corporate experience, she has experience owning and operating small businesses which have given her valuable insight into the role digital technology plays for SMEs.

Currently applying her expertise as Program Manager for a regional Chamber of Commerce, she is a dedicated advocate for business transformation in small to medium enterprises, committed to providing tailored innovative solutions. Her passion for helping businesses to build their brand or harness new digital technology and platforms make her an invaluable resource for businesses looking to streamline their processes and keep up with emerging technology successfully.