Unlocking Accessibility in the Visitor Economy

As part of the NSW Government's Small Business Month, YCK Laneways and Flare Access are proud to present: Unlocking Accessibility in the Visitor Economy - Discover why accessibility is a great business strategy for your business.

Learn the benefit of access and inclusion for your business within the visitor economy, and how accessibility can help you grow revenue, increase customer numbers, and create a point of difference.

No matter what your budget or starting point is, learn how you can increase accessibility for people with disability, so you can open doors to this underserved and valuable market.

Improving the accessibility of your service doesn’t need a large financial investment and you don’t need to get the sledgehammer out.

Join this free event and get tips and strategies on how to incorporate inclusive practices throughout your customer journey.

You’ll discover:

● The economic benefits of accessibility and why it is great for your business.

● What accessibility really means and who benefits from accessible tourism.

● An introduction to the key areas to develop in order to offer an accessible and inclusive experience.

● Where to start and what to do to increase access and inclusion within your service.

Walk away with tangible low-cost, high-impact action steps you can implement immediately, with tips and strategies to develop the accessibility of your customer experience.

Format

Arrive at 10am for tea/coffee. YCK Laneways will give a short welcome and introduction, followed by Sarah's presentation. We'll then break for lunch (included) and an hour of networking, then finish the day with an interactive workshop to address the specific needs of businesses in attendance.

About Sarah O'Mara

Sarah O’Mara is an Access Consultant, Occupational Therapist, and Founder of Flare Access, Sarah partners with businesses to grow revenue and increase market share by creating an inclusive and accessible customer journey.

Having partnered with various LGAs and Tourism Associations nationally, as well as businesses in the Visitor Economy, Sarah supports organisations to establish themselves as leaders who make a profit whilst doing good.

Understanding the intricacies of crafting an accessible customer experience, Sarah knows that every point of interaction with your customers matters. Her deep personal connection to disability, through family and her work with clients in the disability community, fuels her passion for increased inclusion for all.

Sarah is committed to helping businesses break down barriers to accessibility, creating inclusive experiences for people with disability and economic growth for businesses at the same time.\

About YCK Laneways

Centred around York, Clarence, and Kent (YCK) Streets in the north western corridor of the Sydney CBD, the YCK Laneways Association represents Sydney’s premier destination for a boutique hospitality, nightlife and retail experiences.

The Association advocates for businesses who call YCK home by supporting its evolving community with business development and growth programs, applying for government grant and corporate sponsorship opportunities, and organising cultural activities to attract local and new customers to the precinct