Learn how to run usability testing on existing digital products and services and create clickable prototypes for concepts still in the design stage. This practical course gives you everything you need to make sure the design, implementation and analysis of your tests gives you reliable and usable insights.

How does it work?

This is an experiential course. You learn by doing. Our teaching methodology is built on giving you three building blocks for everything we cover:

1. Principles

You get the foundational theory behind the methods you learn – why we work the way we do. This is to give you a basis for further study or self-development and helps you judge how appropriate any method is for a given challenge, enabling you to alter a method as required or to develop your own methods as needed.

2. Methods

You get common design methods that make up a typical human-centred design process. These are practical ways of working that you can take away and start applying immediately.

3. Practice

You apply the principles and methods you learn on a project. This practical component is essential in making sure you can apply what you learn in the course to real life human behaviour and design problems.

Course outcomes

On completing the course you will:

Be able to identify if testing is required
Be able to identify areas of a design to test
Be able to design, facilitate and analyse a usability test
Be able to create a clickable prototype

In addition you receive:

A certificate of completion if you attend the whole course and complete all the practical and theory portions of the course.
Access to full online notes for the course and access to our community Slack channel to tap into the expertise and experience of our course alumni and facilitators.

What do you need?

You will need a laptop with the Chrome web browser installed. We provide all other necessary materials for this course.

On the day

We start at 9:30am and wrap up at 4:30pm with an hour for lunch at 12:30pm. Lunch is not provided, but we do provide coffee and healthy snacks.

Who is it for?

All are welcome and no prior knowledge is required to do this course. However, the course is primarily aimed at:

Digital designers and design graduates

Web, interaction, and UX designers who want to be able to run usability tests to validate their designs.

Strategists and analysts

Senior practitioners who want to better understand where and how usability testing can support a design effort.

Developers

Developers who want to be able to validate the interfaces they are creating.

Product owners and project managers

Product owners and project managers who want a better understanding of how usability testing can get them better outcomes on their products and projects.