This webinar will focus on how aged care staff can utilise the My Aged Care service and support portal to streamline their work and enhance continuity of care for their clients. This will include information about:

• Service provider responsibilities

• How to access and utilise relevant consumer information to guide your work

• Utilising the Support Plan to create a service specific Goal Directed Care Plan (GDCP)

• Reducing duplication and improve efficiency for clients, carers and staff

• Sharing information via My Aged Care.

The session will include a combination of information delivery, examples and interactive discussion.

Participants will also have the opportunity to ask questions, discuss their experience and seek

feedback from the facilitator and other group members.

Target Group

Staff working in aged care services who utilise the My Aged Care service provider portal as part of their work. It focusses on the key functions related to the team leader and staff member roles within the service provider portal.

The training is intended for staff who are new to the My Aged Care provider portal and those who would like a refresher about key functions and responsibilities. No prerequisite training is required.

Up to 3 people from the same organisation can attend.

This workshop is for Commonwealth Home Support Programme (CHSP) funded aged care service providers only.

Limited Spaces

Places for this event are limited. This is so we can give you the best experience by keeping the workshop small. If you can't attend, please cancel your ticket or let us know on sectordevelopment@bayside.vic.gov.au

If you give us enough notice, and there isn't a wait list, we may be able to offer your place to one of your sector colleagues.

Although funding for this has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.