This course covers advanced technical concepts under the Workers Compensation legislation and provides an in-depth working knowledge of injury and claims management practices.

Content focuses on best practice recovery and return to work considerations, lump sum entitlements, review of employer obligations pursuant to the legislation, discontinuance and reductions, weekly payment reimbursement requests and the dispute resolution process.

LEARNING OUTCOMES

Completion of this course will enable to participants to:

understand how best to lodge a claim and manage a successful recovery and return to work
how to determine a claim
the importance of offering suitable duties and being supportive during the claims process
a clear understanding of both the workers and employers obligations under the Act
what benefits an employer can received having a mobile claims specialist and how to engage them
how a lawful cessation or suspension or termination can be issued
what occurs during the dispute process.

RECOMMENDED FOR

participants who have completed the Role of the Return to Work Coordinator course or who possess an in-depth knowledge of the Victorian workers compensation scheme.

DURATION

four hours

DELIVERY

This event will be held on Microsoft Teams. An email will be sent out prior to the event with the link.

ABOUT THE TRAINER

Tania Signorino works as a Learning and Development specialist at EML since 2022 and has worked in the Workers Compensation industry for 17 years in various roles. She has worked in investigations, business development and as a Return to Work Coordinator for a global company managing claims in Victoria and Tasmania.

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We offer a large range of face-to-face and virtual training courses for our customers. Our courses do book out quickly, so please make sure you visit our training home page and secure your tickets today.

Through our Mutual Benefits Program we also have a range of training options, tools and resources available to help prevent workplace injuries and improve return to work outcomes for injured workers, including:

personalised one-on-one coaching for return to work coordinators, with discounts for EML Customers available through EML Offers
onsite, tailored training in injury management and return to work topics with discounts for EML customers available through EML Offers
the workers compensation essentials course available on EMlearning

EML customers can also access a range of exceptional deals with our suppliers through our EML Offers.