Wayfinding Workshop: Build Your Tech Roadmap

Do you feel like you're fighting your tech?

You didn’t sign up to wrestle with logins, forms and reports. Yet every week you lose hours to clunky systems, duplicate data and tickets that bounce around. The tools were meant to help, but they’ve become more work. It isn’t you. Our sector has been pushed to buy more software instead of building capability. This workshop gives you time, clarity and a practical way forward. Map the friction, name the patterns and leave with next steps your team can act on.

Interactive workshop specifically for NFPs

The Wayfinding Workshop is an active journey of discovery. Over two hours, we will create a safe and collaborative space to be honest about what's not working and to get creative about a better future.

We want you to leave feeling understood, empowered, and with a clear sense of direction.

Specifically:

• A clear, shared map of your team’s / organisation's current technology challenges.

• A co-created vision for a future where technology amplifies your mission.

• The realisation that your problems are systemic, not unique failures.

• A tangible sense of the gap between where you are and where you want to be.

• A feeling of agency and clarity to take the next step.

Who should attend?

This workshop is designed for leaders, managers, and staff from NFPs who are:

• Frustrated by technology that hinders rather than helps.

• Feeling cynical after past negative experiences with tech projects.

• Passionate about their mission but feel held back by their tools.

• Looking for a clear path forward but don't know where to start.

About your facilitator

Steven Hodgskin (BCom, GradDipPsych, PMP) co-founded Zentient after witnessing too many incredible NFPs being held back by technology that was supposed to help them. With experience as a management consultant and volunteer crisis supporter, he brings both strategic expertise and deep sector understanding. Steven's approach is empathetic, human-first, and focused on building your capability, not your dependence.

Why we’re doing this

We're Zentient, WA's first tech consulting social enterprise. We've worked with organisations from Lifeline WA to Teach Learn Grow, and we've learned that transformation starts with understanding, not solutions. Our commitment to the sector has been recognised through a State Government Innovation Booster Grant (2024) and by WASEC, where we were a finalist for the Emerging Social Enterprise of the Year award (2025).

This workshop is our way of sharing what we've learned. No strings attached. If you leave with clarity and confidence about your next steps, we've succeeded - whether those steps involve us or not.

What others have said

“I'm grateful to Zentient for their flexible approach and willingness to listen.” - Seth Phillips, IT Coordinator, Lifeline WA

"The Zentient team are responsive and engaged. They genuinely listen to our team's requests and thoroughly investigate and execute the best way to achieve our aim." - Hannah Beard, GM Development @ Teach Learn Grow

"I'm grateful to Zentient for helping us realise a decade-long ambition to have our volunteer and programs data centralised in a way that allows effortless reporting and frictionless sign-ups for volunteers. I'm also grateful for the tools that they have helped us adopt, which have made our work more efficient." - Bridget Staude, CEO @ Teach Learn Grow

“I'm grateful to Zentient for helping me find the right IT solution when we need it and equipping us with tools needed for implementation.” - Cedric Pearson, Engagement Coordinator, Hydrogen Society of Australia

Register now and receive

• Pre-workshop prep email to maximise your time with us

• Summary of key insights from the session

• Access to our Digital Culture self-assessment tool

Questions or can't make this session?

Email us at hello@zentient.org or connect on LinkedIn.