Workplace Coaching Skills: 1 Day Training in Brisbane
Description
🎉 Bringing friends makes learning even better!
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About the Course:
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, snacks and beverages will be provided during the session
If you would like weekend training sessions, kindly reach out to us at info@mangates.com for availability and scheduling.
Course Overview:
In today’s evolving workplace, effective coaching has become an essential leadership skill. This course enables you to build confidence in your coaching approach, strengthen communication, and inspire growth within your team. You’ll discover how to apply coaching conversations, active listening, and questioning techniques to help others achieve their goals. Through practical activities, you’ll learn how to make coaching a natural and empowering part of everyday work, turning performance discussions into meaningful development opportunities.
Learning Objectives:
By the end of this course, you will:
Understand the core principles and psychology of workplace coaching.
Apply structured coaching models to real-life performance situations.
Strengthen your ability to listen, question, and provide developmental feedback.
Build stronger, more engaged, and self-reliant teams.
Integrate coaching seamlessly into leadership and management roles.
Overcome challenges and sustain a culture of continuous learning.
Target Audience:
Team Leaders and Supervisors
Managers and Executives
Human Resource Professionals
Trainers and Learning & Development Specialists
Anyone interested in improving their workplace coaching skills
Why is it Right Fit for You:
This course is ideal if you want to transform your leadership approach and unlock the potential of your team through coaching. You’ll gain hands-on techniques that make coaching conversations more natural, meaningful, and productive. Our expert trainers ensure every session is interactive, practical, and personalized to your challenges. You’ll walk away with a toolkit of proven frameworks and methods that can be applied immediately. Choosing this program means gaining access to experienced facilitators, real-world examples, and practical skill-building activities designed for sustained behavioral change.
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Would you like your entire team to master the art of coaching at work?
We offer customized in-house training designed to fit your organization’s unique needs. The course can be adapted to your team’s goals, industry context, and leadership challenges. Our facilitators collaborate with you to align learning objectives with your business priorities, ensuring that every participant gains skills that directly impact performance and team growth.
📧 Contact us today to schedule a customized in-house session: corporate@mangates.com
Agenda
Module 1: Understanding Coaching Fundamentals
• Define what coaching is and what it isn’t • Explore the role of a coach in professional development • Recognize the impact of coaching on performance and engagement • Activity
Module 2: The Coaching Mindset
• Cultivate curiosity and empathy in communication • Build trust and psychological safety • Recognize barriers to effective coaching • Activity
Module 3: The GROW Coaching Model
• Learn each stage of the GROW framework • Apply questioning techniques to guide progress • Encourage ownership and accountability in others • Activity
Module 4: Active Listening Skills
• Understand the importance of focused listening • Avoid common listening traps • Apply reflective listening for deeper connection • Activity
Module 5: Asking Powerful Questions
• Formulate open-ended, thought-provoking questions • Balance inquiry with advocacy • Encourage self-discovery through dialogue • Activity
Module 6: Coaching in Everyday Work
• Identify coaching moments in daily tasks • Integrate coaching into performance management • Differentiate between mentoring, training, and coaching • Activity
Module 7: Overcoming Coaching Challenges
• Manage resistance during coaching sessions • Address emotional or performance-related issues • Maintain professionalism under pressure • Activity
Module 8: Feedback and Continuous Improvement
• Deliver constructive and motivational feedback • Reinforce positive behavior and learning • Evaluate progress using performance indicators • Activity
Module 9: Coaching for Team Development
• Use coaching to build team collaboration and trust • Encourage peer coaching within departments • Align coaching goals with organizational objectives • Activity
FAQs
- 1. Is this course suitable for first-time coaches?
Yes, it’s designed for both beginners and experienced professionals who want to refine their coaching approach.
- 2. What will I learn from this workshop?
You’ll learn practical coaching techniques, questioning frameworks, and methods to apply coaching naturally at work.
- 3. Do I receive a certificate after completion?
Yes, you’ll receive a Course Completion Certificate after successfully attending the full session.
- 4. How interactive is this program?
Highly interactive — it includes discussions, group exercises, and real-life workplace simulations.
- 5. Will I get course materials?
Yes, comprehensive course materials and templates are provided for ongoing use.
- 6. Is coaching different from mentoring?
Yes, coaching focuses on unlocking potential through guided conversation, while mentoring emphasizes experience-sharing.
- 7. Can this course help improve team performance?
Absolutely — it equips you with the tools to motivate, empower, and engage your team effectively.
- 8. Do I need managerial experience to attend?
No, you just need the willingness to learn and apply coaching principles at work.
- 9. Is there any assessment during the course?
No formal test, but practical exercises and discussions are used to reinforce learning.
- 10. Can the program be customized for my organization?
Yes, we offer in-house tailored versions aligned with your company’s culture and goals.
- 11. What is the refund policy?
You are eligible to request a refund up to 7 days before the event.
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