XI Forum Sydney 2023
Event description
Make sure to get 2023 off to a great start. Join us at XI Forum to hear from the leading CX experts in Australia and New Zealand as they share insights into their own programs and leave you with practical takeaways to kick-start your year.
The Art of Integrated CX
On March 15th, we'll be uniting experience improvement professionals who'll share how to move beyond a siloed view of the world to find creative new ways of connecting data, people and decisions—aligning organisations around one revolutionary goal: experience improvement.
Join an award-winning lineup of CX professionals to accelerate your program growth by learning from their stories and discovering how they overcame challenges faced across the industry.
By attending XI Forum, you'll discover an integrated approach to experience improvement that will enable better experiences for your customers and employees and drive measurable business outcomes for your organisation.
Why Attend?
- 250+ Delegates
- 10+ Sessions
- 6+ hours of Practical Learning
- Award-Winning Speakers
- Hands-On Breakout Sessions
- Spectacular Entertainment
One conference, hundreds of applicable takeaways
The XI Forum is jam-packed with hands-on demonstrations, workshops and interactive opportunities to help you get real value and applicable knowledge. Some of the topics covered include:
- CX program design
- Program branding
- Journey mapping
- Culture-building and customer centricity
- ROI demonstration
Discover resources, case studies, frameworks and methodologies to apply to your own CX program from day one.