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XI Forum Singapore 2023

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Event description

We’re kicking off this year with a customer experience extravaganza! Join us at XI Forum Singapore to hear from the leading customer experience and insights experts across Asia as they share industry secrets, insights into what makes their programs successful. The XI Forum Singapore is guaranteed to leave you with practical takeaways to kick-start your year.

The Art of Integrated CX
On March 24th, we’ll be uniting experience improvement professionals who’ll share how to move beyond a siloed view of the world to find creative new ways of connecting data, people, and decisions—aligning organisations around one revolutionary goal: experience improvement.

Join an award-winning lineup of CX professionals to accelerate your program growth by learning from their stories and discovering how they overcame challenges faced across the industry.

By attending XI Forum, you’ll discover an integrated approach to experience improvement that will enable better experiences for your customers and employees and drive measurable business outcomes for your organisation.

Why Attend?

  • 100+ Delegates
  • 5+ Keynote Sessions
  • Practical Takeaways
  • Award-Winning Speakers
  • Hands-On Breakout Sessions
  • Networking Opportunities

One conference, hundreds of applicable takeaways
The XI Forum is jam-packed with hands-on demonstrations, workshops and interactive opportunities to help you get real value and applicable knowledge. Some of the topics covered include:

  • CX program design
  • Text Analytics demonstrations
  • Expanding customer signals
  • ROI demonstration

Discover resources, case studies, frameworks and methodologies to apply to your own customer experience and insights program from day one.

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Refund policy

Refunds are available up to 1 day prior to the event