Specialist skills for challenging situations
Following on from our popular “De-escalating Conflict and Aggression”, this more advanced course further develops skills in preventing violence and responding to aggression.
Building on the general skills and techniques covered in the introductory course, this course covers more specialist situations and behaviours which any of us could encounter in the community.
Participants must have attended our introductory course or equivalent to get the most from this more specialist course.
- Behaviour intervention issues
- Assertive communication
- Normalising statements
- Language and message framing
- Mirroring skills
- Recognising and responding to symptoms of psychosis, alcohol and drug effects, panic attack and an actively suicidal person
- Legal issues and duty of care
This course includes:
- Engaging, up-to-date materials.
- Take-home resource package.
- All day catering and beverages - with dietary needs catered for.
- Certificate of attendance.
Standard | $315
Corporate and Government
Non-Profit/ Individuals | $215
Staff of non-profit organisations, micro-businesses with less than 5 staff and self-funded waged individuals
Concession | $145
Concession Card Holders paying as individuals
We offer a small number of scholarships to those who would otherwise be unable to afford to attend. Scholarship recipients pay a nominal fee of $45 toward catering and materials. Click here to apply.
Before you book, please click here to read our Refund Terms and Conditions and ensure you have understood the conditions listed under the heading
Whadjuk Noongar Boodjar
Level 1, 20 Southport Street
West Leederville WA 6007
Click here for further details regarding parking, transport and location.
Our venue is wheelchair accessible, including toilets. However, if you have any special access needs or would like any support or adaptations to make learning easier for you, please let us know.