Digital Practice for Modern Interpreters: Ethics, Business & Technology

A practical and thought-provoking CPD series for sign language interpreters and communication professionals navigating an increasingly digital profession.

From ethical challenges surrounding AI and confidentiality to building a sustainable freelance business, this four-part series combines real-world insight with practical tools that can be implemented immediately in day-to-day practice.

Attend the full series to gain a comprehensive framework for modern interpreting practice, or book individual sessions to focus on the topics most relevant to you.

Suitable for:

• Sign Language Interpreters

• Trainee and Newly Qualified Interpreters

• Communication Support Workers (CSWs)

• Lipspeakers

• Speech-to-Text Reporters (STTRs)

• Notetakers

Session 1: Digital Ethics & AI – Protecting Clients in a Tech-Driven World

Date: 27 September 2026
Time: 10:00–12:00

About this session

As digital tools and artificial intelligence become increasingly embedded in interpreting practice, new ethical challenges are emerging. This session explores confidentiality, data protection, professional boundaries, and the ethical considerations of using AI-assisted tools in interpreting work.

Through practical examples and discussion, participants will examine the risks and responsibilities associated with technology and consider how professional standards apply in modern digital environments.

Learning Outcomes

By the end of this session, participants will be able to:

• Identify ethical risks associated with digital tools and AI in interpreting practice.

• Apply confidentiality and data protection principles within online and platform-based work.

• Establish and maintain appropriate professional boundaries when using technology in client interactions.

Session 2: Working with Deaf Clients in a Digital-First World

Date: 25 October 2026
Time: 10:00–12:00

About this session

Digital services are not always designed with Deaf users in mind, creating new accessibility challenges that interpreters must understand and navigate. This session explores barriers within digital platforms, the limitations of AI and automated communication tools, and the evolving role of interpreters in supporting communication access.

Participants will be encouraged to critically examine how technology is shaping communication and accessibility within Deaf communities.

Learning Outcomes

By the end of this session, participants will be able to:

• Recognise common accessibility barriers within digital systems and platforms.

• Evaluate the limitations of AI and automated tools in supporting Deaf communication.

• Adapt their practice to better support communication access beyond traditional interpreting roles.

Session 3: Building a Sustainable Freelance Interpreting Business

Date: 29 November 2026
Time: 10:00–12:00

About this session

Successful freelance practice requires more than excellent interpreting skills. This session focuses on developing the systems, boundaries, and business practices needed to build a sustainable and resilient freelance career.

Topics include workload management, communicating fees confidently, setting professional boundaries, income protection, and long-term business sustainability.

Learning Outcomes

By the end of this session, participants will be able to:

• Implement digital systems to manage workload and reduce administrative pressure.

• Communicate fees, terms, and professional boundaries clearly and confidently.

• Develop strategies to support financial stability and long-term sustainability.

Session 4: Digital Tools for Freelance Interpreters – Systems That Save Time

Date: 24 January 2027
Time: 10:00–12:00

About this session

The right digital tools can transform the way freelance interpreters manage their practice. This practical session introduces systems for invoicing, client relationship management (CRM), scheduling, and email automation.

Participants will learn how to streamline administrative tasks, improve organisation, and create efficient workflows that support a professional and sustainable business.

Learning Outcomes

By the end of this session, participants will be able to:

• Select appropriate digital tools for invoicing, scheduling, and client management.

• Streamline communication through automation and structured workflows.

• Build an efficient digital system to support their freelance practice.

About the Trainer

Dionne is a lecturer at the University of Liverpool with a strong interest in professional learning, reflective practice, and technology-enhanced education. She is a Senior Fellow of Advance HE and is currently undertaking a Professional Doctorate in Education (EdD).

Ashli brings her experience in supporting learners across practice-based professions to this series, with a focus on making writing clearer, more purposeful, and more confident.

Key Information

• CPD Points: 8 x Structured

• Trainer: Dionne Simpson - RSLI

• Language of Instruction: English

• Notetaker present: TBD

• Cameras on or off? On preferrably

• Active/Passive Participation? Either

• Recorded? No