Disability, Aged Care and NFP Services AI Integration Field Lab

In care services, the workflow is never just a workflow. There is a person in it.

This Field Lab is the portfolio's most carefully reviewed session: a half-day for disability, aged care, allied health and community-services organisations to test AI assistance on intake and reporting workflows with consent, dignity and safeguarding designed in from the first minute, and a privacy and safeguarding reviewer attached to the lab itself.

Who this is for:

Disability, aged care, allied health and community-services organisations: service managers, intake coordinators, quality and compliance leads, and frontline supervisors.

What you will do:

1. Pressures in Disability, Aged Care and NFP Services map workforce and reporting pressures to candidate workflows without touching care decisions.

2. Case Clinic: Consent, Dignity and Safeguarding work realistic fictional cases where the right answer is often "not here, not this way".

3. Hands-On: Intake and Reporting Workflows test AI assistance on fictional intake and reporting material with a documented human-review step.

4. Scored Opportunity Map and 30-Day Plan score candidates and leave with a dated plan.
   

What you will leave with:

A sector problem brief, a care-safe human review and consent flow, a tested workflow canvas, and a scored opportunity map with a 30-day plan.

Prerequisites and exclusions:

None; complete the 20-minute primer before the lab. Strictly fictional material no client, participant or resident information. Not clinical, legal or compliance advice; nothing in the lab changes your obligations under care standards.

Your facilitator - Dr Eunice Sari:

Dr Eunice Sari is Co-Founder and Management Committee Member of WA AI Hub and a humanity-centred AI and inclusive design leader with more than 25 years' experience. She co-created WA AI Hub's Responsible AI Governance Sprint and AI for Me programs, and is CEO and Co-Founder of UX Indonesia, Co-Founder of Customer Experience Insight Pty Ltd, a Google Mentor, a Google Certified Design Sprint Master, Adjunct Professor at UNSW and an Honorary University Fellow at Charles Darwin University.

Accessibility:

Step-free venue; host-site delivery available. This lab routinely supports attendees with a wide range of access needs tell us what would help when you book.

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