Frontline Magic Local: Let's make frontline work awesome!

Connect with frontline leaders, customer experience pros, industry experts, practitioners, and ‘people’s people’ who are united by their desire to make frontline work awesome. 

What to expect: 

Hear local CX innovators share snack-sized stories from their frontline playbooks and then watch a fun panel debate on the role of frontline workers in customer experience innovation. 

Magic moments and the great frontline debate 

Listen to snack-sized stories from awesome frontline leaders and watch them go head-to-head in a fun panel debate on the role of frontline workers in customer experience innovation.

Starbucks: Anna Tearii, Partner Resources Manager
New Zealand Post: Liza Gunn, GM Customer Service
Green Drop Garage: Farhad Ghafarzade, CEO & Founder
AA Home: Bek Wall, Commercial Manager
Tend Health: Josh Robb, Founder & Chief Product Officer
Smith&Smith: Jonathan Engle, Group Director Customer

More information about the event here

Debate structure:

• A surprise topic - We’re keeping it super fresh; it’s bound to be contentious; polarising and REAL...
• Randomly selected ‘sides’ - Nothing is staged as there’s zero opportunity to ‘prep’ beforehand!
• Our winners will be audience-selected - No hidden agendas; YOU are in control of the outcome

Snacks and drinks will be served at this event.