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    Lunch & Learn | Conflict Resolution: The Art of Managing Push Backs

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    Bunbury Geographe Chamber of Commerce and Industry
    bunbury, australia
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    Event description

    Join us for a lunch and learn and add an extremely valuable tool to your Conflict Resolution Toolbox – The Art of Managing Push Backs.

    Presented by Leanne Shaw, Reboot Mindset Training & Coaching, in this session you'll get the FOUR-STEP FORMULA that will help you to:

    • Respond to ANY push back without fear or defensiveness
    • Reduce (or eliminate) the other person’s resistance
    • Make the other person (and yourself) feel heard
    • Manage push backs without emotions taking over
    • Ensure you both walk away with a solution
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