Join us for an exciting evening of lightning talks that highlights the importance of creativity as a tool for problem solving. Our lineup of speakers will share their expertise on a range of topics, offering practical tips and strategies for using creativity in tackling some of the most pressing challenges facing businesses today.

In our first talk, Ali will delve into the critical role of psychological safety in nurturing creativity. She will share practical tactics that you can implement in your team to create a safe and supportive environment that fosters innovation and brings out the best in everyone.

Next, Wriddhi will demonstrate how structure and frameworks can be used to spark creativity and design customer-centric solutions. She will share a practical example of how her team used design tools to help a not-for-profit organization design an innovative service to help domestic violence victims become more financially independent.

In our third talk, Ying will introduce us to the principles of strategic foresight and share her experiences in applying these methodologies to help teams foster long-term thinking. Ying will also discuss how emerging generative AI tools can complement human insights in this process.

Finally, Gemma will be discussing creative ways to get buy-in and covertly build trust with stakeholders, even in challenging times. Drawing on her own experiences during COVID lockdown, she will share insights and tips on how to successfully engage diverse stakeholders using online workshops and build alignment among them.

-- Schedule --

6:00 - 6:20pm - Welcome & kick off

6:20 - 7:30pm - Lightning Talks

7:30 - 7:45 - Q&A

7:45pm - Wrap up

-- Speaker Bios –-

Dr Ali Livingstone (UX Practice Lead, RACV) is a designer with a passion for understanding how people interact with their environment and a not so secret goal to be able to design solutions for any problem in any channel. Ali began her design career with an Industrial design degree; and over the past 13 years she has dabbled in many design careers - architecture, graphic and 3D graphic design, a PhD in Airport Design, Design Lecturer, Human Centred Design Researcher, Strategic and Service Designer and is now exploring digital design as RACV’s UX Practice Lead.

Wriddhi Banerjee (Digital Product Owner, RACV) is a designer at heart with a passion for making a positive impact on people’s lives every day by helping design and create innovative solutions to their problems. She loves talking to end users as this gives her direct insight into their world and enables her to build on her customer centric ethos. Wriddhi started her career as a software engineer and over the past 10 years, she has worn a few different hats such as Design Researcher, Business Analyst, Strategic and Service Designer, Service Design Lead and is now exploring the world of digital delivery as a Product Owner.

Ying Wang (Senior Researcher - Financial Services, REA Group) is a Melbourne based designer, with experience across service design, research and strategic design. She’s curious about all things at the intersection between humans, technology and the future – leading her to work across a diverse range of organisations including REA Group, Coles Group, Monash University & Australia Post. Ying’s design practice emphasises curiosity, systems thinking and storytelling - with the ultimate goal of striving to better the everyday lives of humans.

Gemma Mooney (UX Lead - Travel & Leisure, RACV) is a seasoned design leader with a successful eighteen-year career in UX, graphic and digital design. Currently employed as UX Lead at RACV, Gemma focuses on designing digital experiences for Travel & Leisure products and services. Prior to this, she was a UX Manager at Intrepid Group, the world’s largest adventure travel company. During her time at Intrepid, Gemma established the company’s UX division and championed user-centred design across the organization, and also led Intrepid Group’s first Innovation event. Her outstanding work has earned her several recognitions, including Intrepid Group’s 2017 Outstanding Achievement Award and Travel Weekly’s 2017 Women in Travel Award.

-------

Ladies That UX Melbourne is committed to creating an inclusive space for all folks in the UX community.

While our speaking opportunities are reserved for women and non-binary folks, our meetups and events are open to everyone! All genders are welcome to attend. If you’re an ally to diversity you’re an ally to LTUX!

Join our meetup group here.