Beyond the NDIS: New Provider Pathways in Accident Care, Catastrophic Injury & Aged Care

Session Overview

Australia's disability, injury rehabilitation and community care environment extends well beyond the National Disability Insurance Scheme (NDIS). Government-funded accident insurance, catastrophic injury, lifetime care, workers compensation and in-home aged care programs provide alternative pathways for delivering attendant care, rehabilitation, complex disability support, personal care and community-based services.

For established NDIS, SIL, disability and community care providers, these systems present opportunities to diversify services and participate in additional government-funded care markets. However, each operates under different legislative frameworks, provider registration or approval processes, funding arrangements, governance obligations and service delivery requirements.

This dedicated information session introduces two important areas of opportunity beyond the NDIS:

- Accident, Catastrophic Injury & Lifetime Care: Understanding state-based statutory injury schemes, including Victoria's TAC and WorkSafe Victoria

- In-Home Aged Care & Support at Home Reforms 2026: Understanding Australia's reformed in-home aged care system, provider registration, funding arrangements, service opportunities and requirements for organisations considering entry into the aged care market.

The session will provide practical information to help organisations understand these systems, identify relevant service pathways and consider the requirements associated with operating across multiple government-funded care environments.

Session 1: Accident, Catastrophic Injury & Lifetime Care – Provider Pathways Beyond the NDIS

Understanding Statutory Injury Schemes, Provider Approval, Funding Arrangements & Complex Care opportunities

Across Australia, people who sustain serious or catastrophic injuries may receive rehabilitation, attendant care, disability support and long-term assistance through statutory accident insurance, workers compensation and lifetime-care schemes operating separately from the NDIS.

These government-funded arrangements create alternative service delivery pathways for disability, SIL, allied health, rehabilitation and complex-care providers. However, participation requirements, service authorisation, funding, reporting and quality obligations can differ significantly from the NDIS and between jurisdictions.

With a particular focus on Victoria's Transport Accident Commission (TAC) and WorkSafe Victoria, this information session examines how accident and catastrophic injury care systems operate, the services funded and the requirements for organisations seeking to participate.

Attendees will gain an understanding of provider engagement pathways, attendant care and complex support opportunities, and the organisational considerations involved in delivering services to people with serious or lifelong injuries.

Key Discussion Points

- Accident and Catastrophic Injury Schemes: Understanding TAC, WorkSafe Victoria  injury-funded care systems.

- Provider Registration and Approval: Scheme-specific eligibility, approval arrangements, service requirements and provider participation pathways.

- Funding and Service Authorisation: How statutory injury schemes fund, approve, coordinate and monitor services.

- Attendant Care and Complex Support: Opportunities in personal care, high-intensity assistance, community participation and long-term disability support.

- Supported Accommodation and Community Living: Considerations for SIL and supported accommodation organisations delivering services to individuals with complex injuries.

- Rehabilitation and Care Coordination: Working with clinicians, rehabilitation providers, care coordinators, funding bodies and multidisciplinary support teams.

- Acquired Brain Injury and Spinal Cord Injury: Understanding specialist service requirements, workforce capabilities and long-term support needs.

- Assistive Technology and Home Modifications: Exploring relevant funded services and participation requirements.

- Governance, Compliance and Workforce Requirements: Differences in safeguarding, documentation, reporting, clinical governance and workforce competencies.

- Diversification Beyond the NDIS: Assessing organisational readiness, service capabilities and requirements before entering statutory injury-funded care markets.

Session 2: In-Home Aged Care & Support at Home Reforms 2026 – Provider Registration, Funding Arrangements & New Service Opportunities

Understanding Australia's Reformed In-Home Aged Care System and Opportunities for NDIS, SIL & Community Care Providers

Australia's in-home aged care sector is undergoing significant reform following the introduction of the Support at Home program and the new Aged Care Act on 1 November 2025, creating a new operating environment for organisations delivering government-funded care and support services.

With more than $10 billion in home care expenditure and projections of approximately 300,000 additional people requiring support over the next decade, the sector presents potential opportunities for established NDIS, SIL, disability and community care providers seeking to diversify into aged care.

This information session will provide an overview of the Support at Home program, incorporating relevant 2026 reforms, the new aged care provider registration model, funding arrangements and service opportunities.

Particular attention will be given to how existing NDIS providers can expand into the in-home aged care market, including which provider registration categories are currently open, how funding operates and the practical steps involved in seeking registration.

The session will also highlight key regulatory, compliance and operational considerations for organisations assessing their readiness to deliver services under Australia's reformed aged care system.

Key Discussion Points

- Support at Home Overview: An introduction to Australia's national in-home aged care program, its objectives, service structure and the key reforms introduced under the new aged care framework.

- Market Opportunities and Sector Growth: Exploring the estimated $10 billion-plus home care market, projected growth of approximately 300,000 additional people requiring support over the next 10 years, and opportunities for new service providers.

- Provider Registration and Available Categories: Understanding the new aged care provider registration model, relevant registration categories, which categories are currently open and the eligibility requirements for prospective providers.

- How Support at Home Funding Works: An overview of government funding arrangements, service classifications, individual care budgets, contributions, provider payments and service delivery requirements.

- 2026 Aged Care Reforms and Updates: Understanding relevant regulatory, funding and operational developments affecting Support at Home providers, including changes to service delivery and provider obligations.

- Diversification Opportunities for NDIS Providers: How existing NDIS, SIL and disability service providers may be able to leverage their workforce, service experience and operational capabilities to enter the in-home aged care market.

- Practical Steps to Provider Registration: Understanding the application process, registration requirements, compliance considerations and organisational preparations involved in becoming a registered aged care provider.

- Provider Readiness and Business Considerations: Assessing service capability, workforce requirements, governance systems and business viability before expanding into government-funded in-home aged care.

Who Should Attend?

This information session is particularly relevant to:

• NDIS registered and unregistered service providers

• Supported Independent Living (SIL) and supported accommodation providers

• Complex and high-intensity care providers

• Community and in-home support organisations

• Allied health and rehabilitation service providers

• Acquired brain injury and spinal cord injury support organisations

• Assistive technology and home modification providers

• Support coordination and specialist support coordination organisations

• Disability and aged care service executives

• Business development, operations, compliance and governance managers

• Organisations considering diversification into alternative government-funded care systems