People Management for Leaders® 1 Day Training in Milwaukee, WI on Oct 28th, 2026

Duration: 8 hours (including breaks) | Format: In-person / In-house / Online / Hybrid Certification: Course Completion Certification | Credits: 8 CEUs/CPDs/PDUs

Overview

Research shows that managers account for up to 70% of the variance in employee engagement, making effective people management one of the most critical drivers of team performance, retention, and overall business success. This 1-day experiential workshop, People Management for Leaders is designed to strengthen the essential leadership capabilities required to lead teams more effectively in today’s dynamic work environment.

The program focuses on building a people-first leadership mindset, enhancing communication and feedback skills, and equipping leaders with practical tools to drive performance, engagement, and accountability.

Through a blend of real-world scenarios, role plays, and reflective exercises, participants gain actionable strategies they can immediately apply in their teams.

Why this is different from other leadership courses:

This program stands out from typical leadership courses because it is highly practical, focused, and immediately applicable to real workplace challenges. Instead of emphasizing generic leadership theories, it zeroes in on core people management skills such as communication, feedback, performance management, and handling difficult conversations. 

The program also provides simple frameworks like SBI and GROW, enabling leaders to apply their learning from day one. Combined with a focus on behavior change, peer learning, and a clear action plan, it ensures measurable impact on team performance, engagement, and leadership effectiveness.

Agenda:

Module 1: Leadership & Mindset

• Transition from manager to leader

• Roles and expectations of modern leaders

• Leading self vs leading others

• Ownership and accountability mindset

• Activities/Case Studies

Module 2: Communication Excellence

• Fundamentals of effective communication

• Active listening skills

• Asking the right questions

• Non-verbal communication awareness

• Avoiding common communication gaps

• Activities/Case Studies

Module 3: Building Trust & Engagement

• Creating psychological safety

• Trust-building behaviors

• Employee motivation drivers

• Recognition and appreciation practices

• Managing diverse personalities

• Activities/Case Studies

Module 4: Performance Management

• Setting clear expectations (SMART goals)

• Monitoring performance effectively

• Continuous vs annual performance approach

• Accountability frameworks

• Activities/Case Studies

Module 5: Feedback & Conversations

• Giving constructive feedback

• SBI (Situation–Behavior–Impact) model

• Feedforward approach

• Receiving feedback positively

• Activities/Case Studies

Module 6: Difficult Conversations & Conflict Management

• Handling underperformance

• Managing behavioral issues

• Conflict resolution techniques

• Emotional control during conversations

• Activities/Case Studies

Module 7: Coaching & People Development

• Coaching vs directing

• GROW model (Goal, Reality, Options, Way Forward)

• Asking powerful questions

• Delegation for development

• Activities/Case Studies

Module 8: Action Planning & Leadership Effectiveness

• Translating learning into action

• Building personal leadership habits

• Creating accountability for change

• Activities/Case Studies

Learning Objectives:

By the end of the program, participants will be able to:

• Develop a leader mindset that goes beyond task management

• Communicate with clarity, empathy, and impact

• Build trust and psychological safety within teams

• Set clear expectations and manage performance effectively

• Deliver constructive feedback with confidence

• Handle difficult conversations and conflicts professionally

• Use coaching techniques to develop and empower team members

• Create a personal action plan for leadership effectiveness

Note: The training schedule includes two 15-minute coffee breaks and one 30-minute lunch break

Prerequisites:

None

Technical Requirements:

For In-house training:

• Projector, Screen or TV

• HDMI cable

• Notebook, Pen

• Internet

• Laptop or tablet

Why is it important to host our Menopause at Work course within your organisation?

Hosting this course demonstrates proactive leadership, strengthens managerial capability, improves team performance and engagement, reduces people-related risks, and builds a consistent, high-performing culture rooted in accountability, collaboration, and long-term success.

This enables leaders to:

• Understand their role as people leaders and the impact they have on team performance and engagement

• Communicate with clarity, empathy, and effectiveness in everyday interactions

• Recognise and address performance challenges early and constructively

• Apply practical frameworks for giving feedback and managing difficult conversations

• Build trust, psychological safety, and a positive team culture

• Use coaching techniques to develop and empower team members

Enquire now at info@wisdomhubglobal.com for scheduling details and group discounts.

Let’s build confident, capable leaders who drive team performance and organizational success.

Whether you're developing a small group of emerging supervisors or equipping a large cohort of new managers, Wisdom Hub delivers practical frameworks, real-world application, and measurable impact-bringing wisdom beyond knowledge to every learning experience.

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