Duration: 8 hours (including breaks) | Format: In-person / In-house / Online / Hybrid Certification: Course Completion Certification | Credits: 8 CEUs/CPDs/PDUs

Overview

Research shows that managers account for up to 70% of the variance in employee engagement, making effective people management one of the most critical drivers of team performance, retention, and overall business success. This 1-day experiential workshop, People Management for Leaders is designed to strengthen the essential leadership capabilities required to lead teams more effectively in today’s dynamic work environment.

The program focuses on building a people-first leadership mindset, enhancing communication and feedback skills, and equipping leaders with practical tools to drive performance, engagement, and accountability.

Through a blend of real-world scenarios, role plays, and reflective exercises, participants gain actionable strategies they can immediately apply in their teams.

Why this is different from other leadership courses:

This program stands out from typical leadership courses because it is highly practical, focused, and immediately applicable to real workplace challenges. Instead of emphasizing generic leadership theories, it zeroes in on core people management skills such as communication, feedback, performance management, and handling difficult conversations.

The program also provides simple frameworks like SBI and GROW, enabling leaders to apply their learning from day one. Combined with a focus on behavior change, peer learning, and a clear action plan, it ensures measurable impact on team performance, engagement, and leadership effectiveness.

Agenda:

Module 1: Leadership & Mindset

Transition from manager to leader
Roles and expectations of modern leaders
Leading self vs leading others
Ownership and accountability mindset
Activities/Case Studies

Module 2: Communication Excellence

Fundamentals of effective communication
Active listening skills
Asking the right questions
Non-verbal communication awareness
Avoiding common communication gaps
Activities/Case Studies

Module 3: Building Trust & Engagement

Creating psychological safety
Trust-building behaviors
Employee motivation drivers
Recognition and appreciation practices
Managing diverse personalities
Activities/Case Studies

Module 4: Performance Management

Setting clear expectations (SMART goals)
Monitoring performance effectively
Continuous vs annual performance approach
Accountability frameworks
Activities/Case Studies

Module 5: Feedback & Conversations

Giving constructive feedback
SBI (Situation–Behavior–Impact) model
Feedforward approach
Receiving feedback positively
Activities/Case Studies

Module 6: Difficult Conversations & Conflict Management

Handling underperformance
Managing behavioral issues
Conflict resolution techniques
Emotional control during conversations
Activities/Case Studies

Module 7: Coaching & People Development

Coaching vs directing
GROW model (Goal, Reality, Options, Way Forward)
Asking powerful questions
Delegation for development
Activities/Case Studies

Module 8: Action Planning & Leadership Effectiveness

Translating learning into action
Building personal leadership habits
Creating accountability for change
Activities/Case Studies

Learning Objectives:

By the end of the program, participants will be able to:

Develop a leader mindset that goes beyond task management
Communicate with clarity, empathy, and impact
Build trust and psychological safety within teams
Set clear expectations and manage performance effectively
Deliver constructive feedback with confidence
Handle difficult conversations and conflicts professionally
Use coaching techniques to develop and empower team members
Create a personal action plan for leadership effectiveness

Note: The training schedule includes two 15-minute coffee breaks and one 30-minute lunch break

Prerequisites:

None

Technical Requirements:

For In-house training:

Projector, Screen or TV
HDMI cable
Notebook, Pen
Internet
Laptop or tablet

Why is it important to host our Menopause at Work course within your organisation?

Hosting this course demonstrates proactive leadership, strengthens managerial capability, improves team performance and engagement, reduces people-related risks, and builds a consistent, high-performing culture rooted in accountability, collaboration, and long-term success.

This enables leaders to:

Understand their role as people leaders and the impact they have on team performance and engagement
Communicate with clarity, empathy, and effectiveness in everyday interactions
Recognise and address performance challenges early and constructively
Apply practical frameworks for giving feedback and managing difficult conversations
Build trust, psychological safety, and a positive team culture
Use coaching techniques to develop and empower team members

Enquire now at info@wisdomhubglobal.com for scheduling details and group discounts.

Let’s build confident, capable leaders who drive team performance and organizational success.

Whether you're developing a small group of emerging supervisors or equipping a large cohort of new managers, Wisdom Hub delivers practical frameworks, real-world application, and measurable impact-bringing wisdom beyond knowledge to every learning experience.

Overview

Why this is different from other leadership courses:

Agenda:Module 1: Leadership & Mindset

Technical Requirements:

Why is it important to host our Menopause at Work course within your organisation?

Agenda:

Module 1: Leadership & Mindset

Contact the host of People Management for Leaders® 1 Day Training in Milwaukee, WI on Oct 28th, 2026