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BUNDABERG: Positive Approaches to Behaviour - PLUS - Safer De-escalation Skills

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Event description

For over 25 years Maybo have been dedicated to helping organisations reduce risks surrounding behaviours of concern and workplace violence through the design and delivery of engaging, outcome-focused training.Β 
They are known both nationally, and internationally, for subject expertise that is based inΒ real-world experience

This full day training will focus on key areas of approaches to behaviour and safer de-escalation.


Develop positive and proactive approaches to managing behaviours of concern based on respect for the individual.

Risks, Rights and Responsibilities

  • Behaviours of concern
  • Rights and responsibilities
  • Planning to reduce risks and vulnerabilitiesΒ 

Factors That Influence Behaviour

  • Common functions of behaviours of concern
  • Instinctive reactions to emotional or threatening situations
  • Potential triggers in self and others
  • Levels of escalation

Positive Interactions and Choices

  • People's needs and expectations
  • Influencing positive outcomes
  • Overcoming barriers to communication

Safer De-Escalation

Learn person-centred de-escalation strategies to alleviate aΒ situation and prevent distress or behaviours of concern from escalating including:

Dynamic Risk Assessment

  • MayboΒ SAFER model
  • Risk identification
  • Informed decision-making

De-escalation Skills

  • Positive, non-aggressive approaches
  • Safer positioning and teamworking skillsΒ 
  • Strategies to defuse, calm and resolve

Personal Safety and Post-incident

  • Responding to behaviours of concern
  • Heightened risk indicators
  • Exit strategies in higher-risk situations
  • Post-event impact and responsibilities

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Refund policy

No refund policy specified.