For over 25 years Maybo have been dedicated to helping organisations reduce risks surrounding behaviours of concern and workplace violence through the design and delivery of engaging, outcome-focused training.
They are known both nationally, and internationally, for subject expertise that is based in real-world experience

This full day training will focus on key areas of approaches to behaviour and safer de-escalation.

POSITIVE APPROACHES TO BEHAVIOUR

Develop positive and proactive approaches to managing behaviours of concern based on respect for the individual.

Risks, Rights and Responsibilities

Behaviours of concern
Rights and responsibilities
Planning to reduce risks and vulnerabilities

Factors That Influence Behaviour

Common functions of behaviours of concern
Instinctive reactions to emotional or threatening situations
Potential triggers in self and others
Levels of escalation

Positive Interactions and Choices

People's needs and expectations
Influencing positive outcomes
Overcoming barriers to communication

Safer De-Escalation

Learn person-centred de-escalation strategies to alleviate a situation and prevent distress or behaviours of concern from escalating including:

Dynamic Risk Assessment

Maybo SAFER model
Risk identification
Informed decision-making

De-escalation Skills

Positive, non-aggressive approaches
Safer positioning and teamworking skills
Strategies to defuse, calm and resolve

Personal Safety and Post-incident

Responding to behaviours of concern
Heightened risk indicators
Exit strategies in higher-risk situations
Post-event impact and responsibilities