Regional Roadshow - Cassowary Coast

Regional Roadshow Program: Innovation in Small Business - Innisfail 

Join us this small business month in Innisfail to build our small businesses through innovation and growth strategies. Connect with other local entrepreneurs, self-employed and small business owners to explore how innovation can transform your business operations and market reach. Be inspired by keynote speakers, discover cutting-edge approaches to business challenges, and get up-to-date information about what innovation support is available in our region and from all levels of Government. Share your challenges, celebrate successes, and leave with practical tools to implement innovative solutions in your business. 

When: Tuesday 20th May, 2025 Where: Innisfail Time: 9am – 3:30pm 

Featured Keynote Speakers: 

Michelle Pascoe - Award-winning Customer Service Expert Experience a transformative session on "Winning Customer Service: Online & In-Person" with Michelle Pascoe, our distinguished CSP Keynote Speaker. Stand out by mastering the art of unforgettable customer moments. Gain insights into three powerful strategies that amplify your regional brand and create memorable customer experiences that build lasting loyalty—both virtually and face-to-face. 

Dominique Lamb - Queensland Small Business Commissioner Don't miss Dominique Lamb's powerful sessions on "Cutting Red Tape for QLD Small Businesses" and "Small Business Challenges and Opportunities." As Queensland's Small Business Commissioner, Dominique brings unparalleled insights into navigating regulatory complexities and identifying growth opportunities specifically tailored for regional Queensland businesses. Her practical approach helps small business owners overcome obstacles and position themselves for success. 

Additional Speakers: 

• Tara Diversi (Tropical Innovation Festival): "Host and MC" 

• Michelle Pascoe (CSP Keynote Speaker): "Winning Customer Service: Online & In-Person" 

• Dominique Lamb (QLD Small Business Commissioner): "Cutting Red Tape for QLD Small Businesses" 

• Dominique Lamb (QLD Small Business Commissioner): "Small Business Challenges and Opportunities" 

• Anne Pleash (Mission Consulting Solutions): "Getting your business in front of decision makers" 

• Jason Bloxsidge (Regional Tech Hub): "Digital connectivity - at home, on the farm and in the office" 

• Luke Deacon (CSIRO): "Research & innovation to grow your business" 

• Government Support for your business panel:  

• TBC (CCRC) 

• Nic Carroll (NBN) 

• John Chandler (AusIndustry) 

• Luke Deacon (CSIRO) 

• Kate Montgomery (Launch Y(E)P) 

• Local Business Support 

Registration includes: Full day access to all sessions, catered lunch, and resource materials to help implement what you learn. 

Registration subsidised through the generosity of sponsors and partners: Advance Queensland, Launch Y(E)P, Silca Resources Australia, Cassowary Coast Regional Council, CSIRO, NBN, AusIndustry, Regional Tech Hub. 

*Please note: Program subject to updates.