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    Trauma Informed Conflict Resolution

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    Event description

    Conflict often occurs when people become escalated and emotionally charged because of their response to a situation or personal triggers. Past traumas and experiences often affect both parties and their ability to resolve the conflict.

    Learn how to resolve conflict by using a Trauma Informed approach and the ACT Matrix.  It is a process based on behavioural scientific evidence that has been empirically validated.  


    • Understand stress/trauma responses
    • Apply de-escalation strategies
    • Understand and apply the ACT matrix
    • Understand and apply trauma informed practice to achieve conflict resolution

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