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Brisbane: Responding Well to people with "challenging behaviour" and its messages

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Event description


About the workshop: 

This one-day workshop will encourage participants to understand more about the situations in which people with ‘challenging behaviour’ find themselves and to explore how they can best respond to support the person.

You will explore ways to develop strategies with the person, so that, regardless of the level of their disability, they can better understand the motivations, effects and consequences of their behaviour.

This workshop will involve information sharing, practical tips and strategies and learning through stories. It will not provide a recipe to ‘fix’ the person.

Topics will include:
  • Defining and describing "challenging behaviour"
  • Communication and its role in behaviour
  • Understanding our part in the behaviour of others
  • Practical tips for ‘making a start’

Download the flyer here (pdf)

Download the accessible flyer here (word)


About the Presenters

Ann Greer has over 20 years’ professional experience working with people whose behaviours are seen as challenging.

As well as drawing on the teachings of Donnellan, LaVigna and Willis, most of her learning and understandings have come from her greatest teachers, people with disabilities themselves. Ann works with people with disability and their families across Australia to develop creative options and understand what’s possible in making a good life.

Ann is the mother of three adults, two of whom live with disability.


We will also be joined by Rodney Mills who, for many years was put in the ‘too hard basket’ because he was exhibiting ‘challenging behaviours’ on an almost daily basis.

Rodney will share insights about living with autism and OCD and how he has gradually built a meaningful life where he is no longer defined by these labels and by ‘behaviour’.

Today Rodney is a teacher and trainer, has worked for 10 years in a paid job at the organisation that used to support him, and is now running his own business presenting to the community.


Who Should Attend?

This workshop will be of interest to anyone supporting a person labelled as challenging, and particularly for those in a work role.  Family members and other supporters are welcome as well, so that everyone can learn together as a team.

Using Your NDIS Funding at CRU

For self-managing and plan-managed NDIS participants, you can see the Learning Objectives below to decide if this is a reasonable and necessary support to help you (or your family member) achieve their goals.

Learning Objectives 

Participants in this workshop will: 

  • Understand forms of communication and interpret its role in behaviour;
  • Learn how to work collaboratively to understand the motives, effects and consequences of behaviour;
  • Understand their part in the behaviour of others;
  • Learn how to respond to behaviour in ways that are respectful and non-punishing;
  • Develop strategies for working with people to better understand and respond to their communication and ‘behaviours’.

About CRU:

For over 30 years, Community Resource Unit has been working across Queensland to help people with disability take control of their lives and take their place in their community. 

If cost is a barrier to attending, please contact CRU to discuss.

COVID-19: Please do not attend on the day if you are unwell or if you have COVID-19 like symptoms.

Please contact CRU if you require assistance to register, attend or participate in this event. p. 07 3844 2211 or e. cru@cru.org.au


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To see CRU's Cancellation Policy, please visit: https://cru.org.au/about/policies/#cancellation