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Disability Awareness Training - Module 2 - A+ Communication - how to communicate and reach the widest pool of customers

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Event description

Become a disability-inclusive business!

As part of the Tourism Navigator Pilot funded by the Department of Social Services, Hotel Etico in collaboration with the Australian Federation of Disability Organisations (AFDO) is excited to announce the offer of Disability Awareness Training for small and medium-sized businesses.

Feel free to book into one or book into all. The training is designed to;

  • Increase your confidence and awareness of disability
  • Improve your communications, accessibility, recruitment, and retention
  • Become a more welcoming, confident, and accessible business

This is perfect for business owners, leaders, managers, and staff who want to learn more about disability and how to create a more inclusive workplace.

Module 2: A+ Communication – how to communicate and reach the widest pool of customers

Communication is key to success in any business, but it can be especially tricky when trying to reach a diverse audience. This session will teach you how to communicate effectively with people with disabilities. 

What you'll learn:

  • Effective verbal and non-verbal communication with people with disabilities
  • How to write accessible content
  • How to harness technology to reach a wider audience
  • How to maximise your accessible online presence
  • Practical strategies and low-cost tools to improve your communication skills

    You will also learn why becoming more disability-inclusive makes great business sense.

    This training is free to attend, but spaces are limited. Register for your spot today!

    Don't miss out on this opportunity to learn how to make your tourism business more inclusive for everyone!

    If you want to book other modules in the disability awareness series, click on the link;

    14th November - Module 2: A+ Communication. This module will teach you how to communicate effectively and reach a wider pool of customers. 

    21st November 2023 - Module 3: A+ Workforce. In this module, you will learn how to retain your current talent and make informed recruitment decisions for your business.

    28th November - Module 4: A+ Accessibility. This module focuses on practical and low-cost steps that you can take to become more welcoming and accessible to your customers.

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