Preparing for the New Aged Care Act

Governance and Compliance and Readiness for Home Care and Residential Care

Date: Tuesday 12 August 2025

Time: 1pm to 2.30pm SA, NT | 1.30pm to 3pm VIC, NSW, TAS, ACT, QLD | 11.30am to 1pm WA

Audience: CEO’s, Executive Managers, Bord Members, Team Leaders, Managers and Coordinators in Home Care and Residential Care business operations

Presented by: Anita Courtney and Johanna Heaven from Russell Kennedy Lawyers

The start of the new Aged Care Act 2024 and the Support at Home Program will commence on 1 November 2025.

It is expected that as part of the implementation process:

• Provider governance reforms are actioned 

• Provider operations and systems are ready

• Workers are trained and supported

As part of preparing for the new Aged Care ACT 2024, it is important to review what home care and residential care providers are required to do before and after 1 November 2025.

The new Act aims to ensure that people who access aged care services funded by the Australian Government are treated with respect and have the quality of life they deserve.

In this webinar we will explore:

• Home care and residential provider obligations under the Aged Care Act

• Conditions, Statutory Duties and Compensation

• Code of conduct: responsibilities

• Supporters and decision-makers and restrictive practices

• Tips for setting up systems and processes for compliance

• Incidents management and SIRS

• Agreements, care planning and information sharing

• Contractor Management

• Checklist of what home care and residential care providers needed to do

• Questions and answers session

Presented by: Anita Courtney, Aged Care and Home Care Principle, Russell Kennedy Lawyers

Anita is a leading lawyer in aged care who focuses on delivering quality and practical advice to her clients. She assists aged care providers in both home care and residential care to comply with their responsibilities under the Aged Care Act 1997 and its Principles including the Aged Care Quality Standards as well as other relevant laws. Anita regularly assists with responses to the Department of Health and the Aged Care Quality and Safety Commission and has represented providers in the AAT and Federal Court. She also advises on retirement village and disability legislation, manages complex complaints and guardianship matters, and delivers training across the sector. Anita was named Melbourne’s “Lawyer of the Year” in Retirement Villages and Senior Living Law (2025) and has been recognised in Best Lawyers for Health & Aged Care Law since 2020.

Presented by: Johanna Heaven, Senior Associate Russell Kennedy Lawyers

Johanna practices in the areas of administrative law, litigation, regulatory compliance and risk management, with a focus on health, government and aged care. She assists aged care providers in both home care and residential care to comply with their responsibilities under the Aged Care Act 1997 and its Principles and assists aged care providers in responding to the Aged Care Quality and Safety Commission. Johanna also represents clients in coronial inquests and Royal Commissions.

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