Description
AI is transforming the way small businesses operate, but knowing how to use it responsibly is becoming just as important as knowing how to use it at all.
This practical workshop helps business owners and professionals cut through the hype to understand where AI genuinely adds value, where its limitations lie, and how to use it confidently without compromising quality, privacy or client trust.
Delivered by Suzanne (Sues) Tonks, Managing Director of Limestone Group, the session combines practical business experience with expertise in psychology, leadership and responsible AI to help participants build practical capability while strengthening human judgement.
The challenge
Many small businesses are already using AI tools, but often without clear guidance around:
What responsible AI use actually means for a small business
The risks around privacy, confidentiality and inaccurate outputs
What information should and should not be entered into AI tools
Knowing when AI can assist decision-making and when to rely on human judgement
Without simple guardrails, businesses risk inconsistent outcomes, poor-quality work and unnecessary exposure.
Our approach
This is a practical, business-focused workshop designed specifically for SMEs.
Rather than focusing on technical concepts, we explore how AI can be used safely and effectively across everyday business activities, while helping participants develop the confidence to know when to rely on AI and when to apply human judgement.
What you will explore
What responsible AI use means for small businesses
The real risks: privacy, confidentiality and where AI still gets things wrong
Simple guardrails for what should, and should not, be entered into AI tools
Practical applications for marketing, administration, customer service and business operations
How to get better results from AI through effective prompting
Understanding when to rely on AI and when to apply human judgement
Building a simple, practical approach to AI that protects your business and your clients
Who this is for
Business owners and founders
Managers and team leaders
Operations and administration teams
Marketing and communications professionals
Professional services firms
Growing businesses looking to improve productivity and efficiency
No technical background required.
Facilitator
Suzanne (Sues) Tonks
Managing Director, Limestone Group
PhD Candidate (Psychology) | Provisional Psychologist (AHPRA) | Former Founder, Oliver & York | 20+ years business and leadership experience
Lineup
Suzanne (Sues) Tonks
Suzanne (Sues) Tonks is the Managing Director of Limestone Group and brings a rare combination of psychology, leadership expertise and real-world business experience. Alongside her work in organisational psychology, Sues has spent more than 20 years advising leaders, business owners and executive teams through periods of growth, change and uncertainty. She has worked across government, not-for-profit organisations, professional services, creative agencies and private enterprise, helping organisations make better decisions, communicate effectively and build sustainable capability. Importantly for small business owners, Sues has also built and successfully operated her own public relations and strategic communications agency, Oliver & York. She understands first-hand the realities of running a business, leading a team, managing clients, navigating growth and balancing competing priorities in resource-constrained environments. Sues is completing a Doctor of Philosophy in Psychology at Monash University and holds Provisional Psychologist registration with AHPRA. She also holds degrees in Business, Commerce and Communication. She is the developer of the AIMPI (AI Management Positioning Inventory) and leads Limestone Group's workshops, leadership programs and strategic advisory engagements. A sought-after speaker and facilitator, Sues helps leaders and organisations navigate the intersection of AI, psychology, leadership and business performance in an increasingly complex world.
Tickets for good, not greed Humanitix dedicates 100% of profits from booking fees to charity
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