Monitoring Third Party Arrangements
Description
A signed third-party agreement is the starting point, not the finish line. RTOs remain fully responsible for any services delivered on their behalf — which means ongoing, evidenced monitoring of every third-party arrangement, not a filing-cabinet contract you revisit at renewal time. This session gives you a practical, sustainable approach to monitoring third-party providers so you can demonstrate genuine oversight, not just a paper agreement.
Key Topics
· What “monitoring” needs to look like beyond the contract itself
· Building a monitoring schedule and checklist proportionate to risk
· Evidencing oversight: site visits, data checks, and provider reporting
· Responding to issues identified through monitoring activity
· Common audit findings in third-party arrangements and how to avoid them
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Jack Murray
Jack Murray is a seasoned compliance consultant with over a decade of experience in Australia's vocational education and training (VET) sector. Currently serving as Assistant Director - Compliance with VETNexus, Jack specialises in helping RTOs achieve and maintain regulatory compliance while improving the quality of their training and assessment. His expertise spans the 2025 Standards for RTOs, the VET Quality Framework, ESOS Act 2000, National Code 2018, and state-government funding programs. Jack's practical approach combines deep regulatory knowledge with hands-on experience in RTO operations. Jack brings both technical expertise and real-world insight to every engagement. He has supported numerous RTOs through initial registration, audit preparation, rectification activities, and continuous improvement initiatives.
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